SHOP FAQ
Payment
We accept payment using any of the following credit and debit cards
Payments are handled by RBS Worldpay, and we do not store any credit card numbers on our system.
If you would like to pay using your PayPal account, please visit our Ebay shop
Delivery
Orders are usually despatched within 24hours during weekdays, but do allow longer.
All UK orders are despatched by 1st class royal mail, and usually take about 3 working days to arrive. All international orders are sent via Royal Mail International or via our local distributor where possible and can take up to 10-days for delivery
You will receive a confirmation email when we receive payment, and an email when you order has been despatched
Refunds & Returns
You can return any order within 7-days of receiving it, and unless defective, returns must be in perfect condition.All refunds will be made to to the original payment method.
Contacting us
If you have any problems placing an order, or with your order then lease email us at support@worldsnowboardguide.com or via our contact us page and we will get back to you as soon as possible
